DONATION REFUND POLICY
Shree Gauranga’s Foundation Trust (SGFT) has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent.
SGFT expects that all donors will exercise due care and diligence while making donations. SGFT also recognizes that a donation may be made erroneously or donors may change their mind. SGFT will examine request for refund of donation and endeavor to make the refund. SGFT may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.
SGFT is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to be refunded, you must request SGFT in writing or by email for a refund at the following address: –
Shree Gauranga’s Foundation Trust
203, Gajanan Apartment,
Ambadi Road,
Vasai Road (West),
District: Palghar, Pin 401202.
E-mail: fundraising@shreegauranga.org
Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach SGFT office within 7 (Seven) days from the date on which you made the donation i.e.:
The date on which you Made the donation online, electronically or through other means, OR
The date on which you Handed over the cheque / demand draft to SGFT or someone authorized by SGFT for this purpose, OR
The date on which you dispatched the cheque / demand draft to SGFT by other means.
The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.
All decisions of Shree Gauranga’s Foundation Trust in this regard will be final and binding on the donor.